Privacy Policy
Effective Date: 04.02.2025
Welcome to Skylingua.net, where we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our website, Skylingua.net, and the services offered through it.
At Skylingua, we recognize the importance of maintaining the confidentiality of your data. We are dedicated to transparency in our data practices and strive to provide you with clear explanations of how we handle your information. By accessing or using Skylingua.net, you agree to the terms and practices outlined in this Privacy Policy. Your trust is not something we take lightly. In return, we promise to continue evolving our privacy practices as technology and regulations change, ensuring that we remain at the forefront of data protection.
Collection of Information
At Skylingua.net, we collect information that supports our mission to deliver a personalized and efficient language learning journey. This includes:
● Personal Identification Information: Name, email address, and other contact details when you sign up, participate in our courses, or engage with our platform.
● Payment Information: Secure collection of payment details for subscription services, managed through trusted third-party payment processors.
● Performance and Usage Data: Information on how you interact with our services, including course progress, preferences, and feedback to enhance your learning experience.
● Technical Information: IP addresses, browser types, and log data for improving website functionality and security.
Use of Information
The information we collect is integral to providing you with a tailored learning experience. It enables us to:
● Customize your learning path and recommend relevant content.
● Process transactions and maintain your account.● Communicate important updates, offers, and promotional content.
● Improve and expand our services based on user feedback and usage patterns.
● Ensure the overall security and integrity of our platform.
Subscription Management
Subscription Acquisition
● Users can subscribe to our language learning services through the Skylingua.net website.
● Subscription plans, pricing, and features are outlined on our platform.
● Payments for subscriptions are processed securely via third-party payment providers.
● Upon successful payment, users gain access to their selected subscription plan and associated features.
● Users will receive a confirmation email upon successful subscription activation.
Subscription Cancellation
● Users can cancel their subscription at any time through their account settings on Skylingua.net.
● Upon cancellation, access to premium features will continue until the end of the current billing period.
● Refunds are not provided for partially used subscription periods unless required by law.
● Users will receive an email confirmation upon successful cancellation.
● To avoid automatic renewal, cancellations must be completed before the next billing cycle.
Sharing and Disclosure
Skylingua.net is committed to not selling or renting your personal information to third parties. We may disclose your information if required by law or to protect the rights and safety of Skylingua.net, our users, or the public.
Data Security
We implement a variety of security measures to maintain the safety of your personal information. While we strive to use commercially acceptable means to protect yourpersonal information, no method of transmission over the Internet or method of electronic storage is 100% secure.
Instructor and Learner Information
At Skylingua, we collect various types of information from both instructors and learners to enhance the educational experience and facilitate effective language learning.
For instructors, this may include qualifications, teaching certifications, course materials, feedback, and ratings. Learner information may encompass language proficiency levels, learning preferences, course progress, participation in forums, and feedback on instructors. This information is utilized to match instructors with learners based on their specific needs, improve course offerings, and ensure the quality of instruction provided on the platform.
Data Use in Educational Services
Purpose of Data Collection
● Personal and performance data collected from instructors and learners are utilized to personalize the learning experience and provide targeted educational support.
● Tracking course progress, analyzing participation in forums, and evaluating assignment submissions help tailor instructional materials and methodologies to individual learning styles.
● Data analysis helps monitor the effectiveness of teaching methodologies, allowing us to continuously enhance the quality of education offered at Skylingua.
Communication Between Users
Privacy in Communication
Skylingua facilitates communication between instructors and learners while prioritizing user privacy and safety. Communication data is handled securely, with measures in place to safeguard the confidentiality and integrity of user communications.
Profiles and Portfolios
Instructors can manage their public profiles and portfolios on Skylingua, controlling the visibility of their information to other users or the public. While certain details such asqualifications and course offerings may be visible to all users, instructors have the option to limit the visibility of sensitive information. Additionally, users can control the visibility of their course reviews and feedback, balancing transparency with privacy preferences.
Compliance with Education Data Protection Laws
We prioritize the protection of student records and information, implementing measures to ensure compliance with legal requirements and industry standards for educational data privacy and security.
Data Security for Educational Platforms
Skylingua implements enhanced security measures to protect the sensitive nature of educational data. This includes encryption of communications, secure storage of educational materials, and access controls for instructors and learners. Additionally, we regularly update our security protocols to address emerging threats and maintain the confidentiality and integrity of educational data on our platform.
Rights Related to Educational Data
● Instructors and learners on Skylingua retain rights over their educational content, including copyrights and the ability to delete or port their course materials.
● Instructors have the discretion to manage the use of their educational content on the platform, while learners maintain control over their data and contributions.
● Our policies prioritize user rights and empower users to manage their educational content according to their preferences and legal obligations.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We encourage you to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at info@skylingua.net